It’s Not a Problem to Deliver Your Underwear

My friend Ann is here in Pokhara for the summer. She is an IMT therapist and has begun volunteering at the Kaskikot health post, working with the Health Assistant to treat patients using integrative manual therapy. Whenever somebody comes to visit me in Nepal for the first time, I briefly have a renewed sense of chaos, of how from a western sensibility, there is an unnerving feeling of inefficiency and an opacity around how problems get solved. For the most part you don’t rely here on public services, or even private businesses, to pop up with specialized solutions or knowledge in a pinch. You rely on someone’s cousin. To the uninitiated, it’s unclear what people do when things need fixing, and this leaves one with a sinister feeling that small irresolvable inconveniences will accumulate until everything is a hopeless mess and all is lost forever. Therefore, in the presence of first-time visitors I can’t help feeling as though I need to account for a mild but pervasive sense of anarchy that they cannot describe but which, I know, they feel. I don’t know how to explain that there is a different kind of intuitive coherence with other rules.

As for Ann’s visit, everything is basically going great, but one hitch happened early on when she left the bag that contained all her underwear at a hotel in Kathmandu. Also, Ann said it was perfectly fine if I wrote a blog post about her lost underwear. The underwear, while inconvenient but replaceable, was not as much of an issue as the bras that were in the forgotten bag: Ann said her bra size is not that easy to find, and she also said that it’s fine if I write about her bra size too. Replacement of the odd size bras in this environment is one of those opaque things that appears to have no viable solution. The bag needed to be retrieved.

We called Ann’s hotel in Boudanath and determined that they had located the bag of underwear and put it in storage. This was a positive start, however, the next opacity was how the bag would get moved to our district when the mail system exists but doesn’t work according to any particularly obvious or accessible processes. Happily, I was scheduled to go to Kathmandu about a week later. So we rang up Ann’s hotel again and I asked Dorje, the proprietor, if he could hire a taxi to send the underwear to the hotel where I would be staying in Kathmandu. Regarding my hotel, I had previously stayed at the Tibet Peace Guest House only once, but last week after I had called a few times in the process of reserving a room, the hotel clerk and I were officially pals, and when I would call he would answer, “Hello, didi.” I asked the Tibet Peace hotel clerk if he would mind fronting the taxi fare for Ann’s underwear, so that I wouldn’t have to coordinate an exact meeting time with the driver. He said, “Sure didi, no problem.”

“Ann, I have hired a chauffeur for your underwear and the clerk will receive it at my hotel,” I told Ann. She was so excited. Especially for the bras.

I got to Kathmandu and had my meetings and Dr. Bethy arrived and the next day we boarded the plane to Pokhara.

“AH, SHOOT!!” I cried, bonking my forehead against the inside of the double-paned window. A French tourist sitting behind us, who was playing her ukulele in the airplane, became alarmed. She stopped playing her ukulele and leaned forward with her eyes wide.

“Is everything okay?” She asked luxuriously, concerned.

“I forgot Ann’s underwear!” I cried. “Shoot shoot shoot!” Now how would we get it?

The French tourist leaned back and resumed her ukulele playing, and also some singing. The plane was very small, and luckily she was quite a good singer.

Once we’d landed, I called up Ann’s hotel again. Had they forgotten to transport the underwear, I needed to know, or had I left it orphaned for a second time, now at the Tibet Peace Guest House?

“Hello Dorje sir, do you still have my friend’s underwear?” I asked. Dorje revealed that he had planned to send it a day later, today, because the hotel was located in Bouda, a bit of a hike from downtown Thamel where my hotel was, and today they had a driver making an outing anyway. “Oh, I am back in Pokhara now,” I said. “Now what?”

Dorje sir and I pondered the problem for a moment.

“If you know anyone who can bring it to Pokhara, I’ll get your friend’s things to them,” Dorje sir promised. “I will deliver it myself!”

“Ok, I have an idea,” I said. I hung up and walked over to Adam Travel in Lakeside, where we are friends with the owner. Prem often hangs out here in his free time and they book all my tickets. Once, I got to attend a travel agency exhibition in the U.S. with the owner Basu sir.

“Hello Laura didi,” the Adam Travel guys said when Bethy and I walked in. “Ah! Bethy! Hello!” They naturally always know who is traveling with me; the same guys had booked Bethy’s tickets a day earlier, too.

“Hi guys, I was wondering if your Kathmandu office could arrange to have my friend’s underwear sent over. She left all of her underwear at her hotel in Bouda.”

The Adam Travel guys told me that their Kathmandu office is now closed, but the people who used to work at there now work at the Sacred Peace Hotel. Those guys would arrange it. Adam travel proceeded to call Surjet at the Sacred Peace hotel. Surjet said he had some friends at a bus company.

“So,” Adam Travel told me, “They need to bring the items to the Sacred Peace hotel, and you’ll pick it up here. It’s going to be $5 for the cab to the hotel and $5 for the bus to Pokhara. You pay $10.” Where would this be paid? I asked. We’d pay Adam Travel, they said; other people would pay other people in the middle and the debt would accumulate and then we’d pay it off here. No problem.

Sold! I put Adam travel on the phone with Dorje and they discussed all the intermediary checkpoints where someone knows someone who will help reunite the lost underwear bag from Bouda with Ann in Pokhara by Wednesday. We’ve solved the matter within 8 minutes. I wondered why I hadn’t just done this before.

“So there’s bad news, and there’s good news,” I announced that evening to Ann. “The good news is that your underwear will be at Adam Travel in 48 hours. The bad news is I forgot it in Kathmandu.”

“How’s it going to get here?” Ann asked.

“…FedEx.”

*

Dance Parties, Sticky Notes and 1000 Goves

SO FAR SO GOOD!  We arrived at the office today to find that the internet wasn’t working, and I discovered that I’d left the house last night with one of my flip flops and one of Prem’s, and there was no time to swap them out today, so I’m still wearing till two different shoes.  Basically, our final preparations for the arrival of our Cal / UConn / UP Research Team included:

1. A beginning of the day de-stressing office dance party.

2. A discussion about the value, or lack thereof, of name tags.  Everybody else in the office thought I was nuts to insist we pick some up, because apparently sticky name tags are not a thing in Nepal.  I spent about five minutes trying to describe a sticky name tag and then advocate for its value in life, only to have everyone get very excited when Muna ran in to her office and then came out triumphantly with a sticky note, which she planted on my shoulder to the raving approval of the rest of the staff.  I countered that, aside from the fact that a sticky note is not a name tag, this made me look like an inventory item, and stuck it to Muna’s face to prove my point.

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3. Rearranging the dowry couches gifted to us by our landlord, and cleaning the office.  Ready for visitors!

Ready for visitors

5. Reviewing the schedule, completing our welcome packet, confirming hotel reservations and a training hall and a bus, organizing the inventory so it looks like a wax library, picking up everyone at the airport and sorting supplies in the hotel!  Want to know the best part?

Dr. Sokal brought NAME TAGS!!!  Basically, I won, and that’s what counts.

Welcome to Nepal!!