You’re White. It’s Fine, But Own Up.


It’s no secret that I am not a big proponent of health camps – for all the obvious reasons.  Despite the very quantifiable benefit of a rapid delivery of emergency care in remote places, we’re working in a different space, trying to uproot transience, lack of accountability, saviorism, and the indignity that in the final reckoning still goes with things like…well, health camps in rural developing world communities.

I know this seems unrelated, but I remember a day back in 2004 when I had made my morning run to the junction at Naudanda, and a bus was just pulling up along the Bagloon Highway.  Some tourists got out and they had a collection of enormous plastic bags from which they began extracting articles of clothing.  A crowd of people gathered around, reaching for the anonymous pieces, irrespective of size or relevance or history or purpose.  Just in case something was useful.  As I stood watching, my running shoes expelling wafty dust from the dry road, there was no analysis or judgement that went through my head; I was just frozen by a wave of shame in my heart.  For the indignity, the dehumanization, the unspeakable power differential before my eyes, in which I was complicit.  For the participation we are all assigned before we’ve even arrived: savior, beggar, observer.

There was never a time in my life when I thought, you know what my passion is?  Dentistry!  Working in oral health was something that grew out of being assigned the observer role, which turned out to be very uncomfortable.  I’m more in the business of looking at casting and lines, of trying to rewrite parts of the script.  Oral health is an ideal area to be working on this because disease is so prevalent, chronic, and preventable, with services disproportionately skewed toward upper classes (globally, not just in Nepal). This is an area where it is entirely possible to create a system that does not rely on helicopter interventions organized to address the greatest volume of teeth, but relies, instead, on structural accessibility and strong public health policies.

I’ve had a decade and a half to grapple with the problem of myself as a white person working in an underprivileged country.  What I realized pretty early on is that the only way to handle that is to embrace it with all four of your limbs and hang on tight for the whole ride. Centuries of colonialism have conferred on my skin and nationality a power and predicament that none of us, in the current act, created or can do away with, which only leaves us the option to be honest about the whole clumsy issue.  The way this translates is that I think carefully about when and how I show my white face, and in fact, this is not an uncommon topic of discussion in our office when we are planning fieldwork. Over the years I have mostly built myself into a behind-the-scenes role, while Nepali people fill all the stage characters. But when it’s strategic, our team openly brainstorms over how my whiteness and Americanness (two, not one, power plays) can be leveraged to bring legitimacy to others or bend things in favor of a local agenda. That is what these privileges should be used for.  In fact, shirking that opportunity seems almost as problematic as not knowing when to stay out of the way.

So, if you are staying with me here, we have on one spoon some peanut butter (health camps, with their historic problems) and on the other some jelly (colonialism, lending power and privilege to white foreigners), and we are about to make a kickass sandwich.  Are you ready?  Welcome to the promotional community-based dental camp. We did this last year in Hansapur, almost by accident, when we arranged for fifteen foreigners to go do a survey, while six Nepali dental technicians set up a field clinic and treated 300 people. The result was that Hansapur asked us to help them start a local dental clinic and school-based oral health programs with providers of their own.

YOU GUYS, we thought. This is a good idea.  This is an excellent use of a brigade of white people.

So this year, for Nepal Smiles 2.0, we flipped the agenda.  The purpose of the camp is promotional, and in the mean time, we’ll do a survey, treat some patients, get extra supervised field training for our technicians to cap off their week of professional development.  But the primary goal is to expose a rural community to resources we can help them develop, while a large group of outsiders adds legitimacy by being part of the process.

Welcome to the village of Dhital.

In the promotional community-based dental camp, our agenda was explicitly not to save all the teeth in Dhital. This is quite a different stance than your typical health camp.  We limited patients to fifty, so that technicians would be able to properly go through the entire respectful assessment and treatment planning process they had practiced all week. We invited politicians and social leaders in Dhital to observe the treatment room and meet our field teams from other villages. All services at the camp were provided by technicians and assistants from surrounding villages while Dr. Bethy consulted on the learning from the week, lending her stature as well as her expertise. As patients came through the camp, we treated a limited number within the constraints of this approach, and then provided referrals to our partner hospital in Pokhara.  We accept these limitations because we are also laying out a pathway for Dhital to launch its own similar services.








I have been mulling over this quite a bit and would love to see this conversation happening out in the world.  What do you think?  How do we negotiate a racial story that has been hundreds of years in the making, and leverage it to make a more equitable world?  Surely, there are people out there ready to rip this conversation to pieces.  But we should have it.  What I see daily is that, for rural Nepali health care providers like those we train, being associated with people from California and New Zealand confers legitimacy. Hand-wringing over this is less useful than taking responsibility for these roles we’ve been cast in, and unflinchingly examining how we play them in a way that ultimately deconstructs them, chips away at the hard shell of racism and colonialism, and eventually, creates new a revised and more just theater. This is not something that happens by accident, or quickly or easily, or without mistakes.  And definitely not without calling it out in the first place.

Here’s us, having our imperfect go.


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Out of Crisis, Into Treatment Planning


While half of us were out in rural areas doing focus groups and school/shopkeeper observations, all the technicians and clinic assistants were back at the hotel doing a week-long professional development training with Dr. Bethy. They spent each morning in classroom learning and each afternoon treating patients. (Thank you, Kidasha, for partnering with us and allowing us to work with children and adults in your program during our practical sessions!)

The basic training that is provided to our dental technicians was developed by the World Health Organization and is called the Basic Package of Oral Care. It’s just a few weeks long and focuses, logically, on teeth. Trainees learn how to place atraumatic glass ionomer fillings without electrical instruments, and to provide certain types of extraction. Over the years we have done a lot of innovation to take the Basic Package of Oral Care and contextualize it in a rural clinic, developing our own infection control and clinic-setup protocols. Last year when Dr. Bethy and Dr. Keri came for the first time, we added to the treatment package fluoride varnish and an arrest-carries technique with silver diamine fluoride (which, having just been approved by the FDA., is up-and-coming as a new treatment in the U.S. but has been in circulation in developing countries for a long time). With this range of interventions, our dental technicians can address a wide array of conditions in the remote areas where they work.

Beginning last spring with Dr. Keri, we started looking beyond teeth at treatment of the person. This means addressing not only a problematic tooth, but the disease process that is happening as a result of infection, lifestyle, and other factors. It requires looking at the entire mouth, including early-stage decay that might not yet be bothering someone, and setting up a plan to restore the health of the individual through a combination of comprehensive treatments and lifestyle adjustments. This way of practicing the Basic Package of Oral Care represents an enormous leap forward for our dental technicians and for the care delivery model we are trying to establish.

Over this last week, Dr. Bethy’s training took the skill of treatment planning to a whole new level. The technicians and clinic assistants got five and a half days of theory and practice in which they examined case studies, developed a treatment planning form, and explored how to make treatment decisions with a scared or resistant patient. Continuing with Keri’s lessons from last summer, the training examined ways to respectfully and sensitively approach children, who are often terrified to have someone examine their mouths, much less conduct treatments.

Our goal with all of this is to move out of crisis management and in to disease management in a way that looks at the entire person – yes, even for the rural poor, in regions with no running water or electricity.  I really can’t understate how progressive this approach is in an environment that trends at every institutional level toward delivering short-term, emergency relief for millions of people living in rural poverty.  Following this winter training, technicians will now complete treatment planning forms for each patient, allowing them prioritize and schedule interventions over a series of visits. In addition, working with Dr. Karen’s group has infused our program with a new focus on nutrition and lifestyle contributions to oral disease, so our children’s programs are going to start including junk-food free school zones and collaboration with shopkeepers to sell healthy snacks.








This is all still very much a work in progress, but when I came to technician training on Saturday, I filled with pride. The fact that our technicians are grappling with these questions is itself innovative. Back before this project even had a name, it was about elevating human dignity through access, consistency, and respect. That’s why it didn’t matter that none of the founders were expert medical practitioners. That we are having five-day trainings with community dentistry experts on how to factor in the amount of time it takes someone to get to the clinic, or their age or belief system or level of fear, is a remarkable level of sophistication. And yet, I firmly believe that this can and should be a system-wide standard.  As much as this is a set of clinical skills, it’s fundamentally a mindset.

And it’s doable.


Better Questions


After getting our first study with UCSF-Berkeley students under our belt last winter, this year I had the chance to work more closely with the lead student, Tanya, to help design a qualitative research project I’ve been wishing someone would do for a long time: conduct focus groups in rural areas to explore people’s lived experiences of their health care.

The reason I was hoping that Tanya would use her fellowship for qualitative research is that there seems to be a lack of rigorous investigation of health practices from the perspective of populations like those we work with in Nepal. In a talk I gave at UCSF last spring, I suggested that research agendas tend to be set by institutions that are far removed from marginalized communities, even when those communities are the target of the research (a phenomenon that is, in fact, its own area of critical analysis in human rights literature – no points to me for coming up with that).

Focus group prep with students and JOHC field staff

The result is that too often, resources are directed at research that serves the researchers instead of the development of better health care structures in places like Nepal. Worse still, whether or not we realize it, academics sitting in California or Ohio or Connecticut designing research questions about people in Rupakot, Nepal, are inevitably influenced by implicit biases about rural, non-western, non-white poor people. The result is an overage of studies on things like shamanism and use of medicinal chewing branches, and a lack of documentation on what drives people to practice inadequate oral hygiene even though, in point of fact, modern hygiene products like those in your own bathroom are widely available in rural Nepal and people already know how they should be used. This bias in research then translates to poorly conceived interventions such as distribution of free dental care products and lessons on personal hygiene, even though that’s not addressing the causes of disease. From a human rights standpoint, this result is demeaning.  And the overall dynamic preserves research institutions from the voices of marginalized communities and a responsibility to legitimize non-academic perspectives.

This year Tanya and I worked together to design focus group questions that would lead to conversation among rural residents about their actual beliefs and practices around health care. In Jevaia we’ve seen through years of trial and error that understanding people’s perceptions of their resources is as important as what those resources are. The focus groups will look at how much residents feel oral disease matters and why, and try to break down the choices that villagers make about both daily hygiene and seeking of treatment services. Knowing how little up-to-date research of this kind exists in Nepal, I am really hopeful that Tanya’s study will provide a foundation for more relevant, application-oriented quantitative research in the future.

So here you have it – our focus groups! The first was actually a presentation of last year’s study to the villages where last year’s students collected the surveys, in Puranchaur and Hanspaur. Then we had a lengthy and very informative discussion with leaders and teachers from those areas about the meaning of the study results.

The second and third focus groups were in two areas where our project has completed the two year seed cycle and the clinics and school programs are continuing in the handover phase.  We did two parallel focus groups in each location, and our Jevaia field staff took roles as facilitators and note takers, which is was a great professional development experience for them (and me!).

Bharat Pokhari










The fourth pair of focus groups was in an area where our program will soon be launching, in the district of Parbat.  Finally, the last was in an area we’ve never worked in before, called Dhital, during our promotional camp.  By this time, our facilitator Sujata and I were really in the groove…

Note taking at the Dhital focus group facilitated by Sujata

In each of these, I took a job as an official note-taker, which gave me an awesome opportunity to listen in closely to what participants had to say. I learned that there is a very high level of awareness that sweets and junk food cause oral disease, and also that parents largely feel helpless to control their children’s junk food intake. I heard some things I expected, such as that basically everyone already knows you are supposed to clean your mouth twice daily, and that products to do this are available and affordable, but that for some reason, people don’t do it anyway. Some of the groups began to get in to nuanced discussions of why that is which were totally fascinating.

Important for us, many groups talked about treatment-seeking behavior. There was categorical agreement that this only happens when there is pain that is impacting someone’s ability to function. People felt that traveling to a city was a significant burden and that proximity of services was a major determinant of what kind of treatment they would seek. There was a widespread awareness that dentistry is a vaguely dangerous and poorly regulated practice, and that you can never be certain that a provider is qualified.

A few of the groups I was in veered in to more practical brainstorming once the official “focus group” discussion was over. These conversations ranged from funding their local clinics to requesting clarification around beliefs raised in the focus group (for example, dangers of blindness from dental care). One group even asked for a proper brushing lesson, so our Sarangkot Clinic Assistant Renuka, who was acting as a note taker, got up and gave an excellent demonstration right there in the focus group!

All around, this was a GREAT learning experience for all of us, and I hope it will produce some pretty solid qualitative data on health beliefs and practices in these areas.  Super proud of our whole team, especially Muna, Gaurab and Rajendra in the office, who organized an insanely complex tapestry of logistics to to make this happen.


Technician Training

Last winter, for the first time ever, we had foreign dentists meet our technicians, supervise them treating patients in the field, and assess their treatment outcomes. This has been an enormous opportunity for us as an organization and for our technicians who are working hard to provide the only dental care in their villages. This week, we had Dr. Keri back for a second training based on findings from last winter.

Our refresher training included two days of classroom work and a one-day treatment camp at a school. Keri covered topics related to infection control, pain diagnosis, pediatric behavior management, informed consent, treatment planning, and charting. Based on the results of our study of treatment outcomes in fillings placed by our technicians, we introduced a new instrument used to prepare a tooth for a restoration.  On day two, we had a few patients come in for practicals, including Aidan and Pascal.













On day three, we treated about 100 children and adults with supervision from Keri and from Dr. Kafle from our referral hospital, Kantipur Dental Hospital. This gave the technicians and assistants a whole day to apply the concepts from the classroom training to many different types of patients.  I was worried we might not have enough patients during summer vacation…but that was definitely not a problem.

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Over this last year, I’ve realized how far JOHC has moved in to new territory in the oral health care world in Nepal, and really, in to the health care world generally. I’ve come to appreciate that our technicians are true specialists in low-resource dentistry, with training and institutional support that has allowed them to venture in to realms of sophistication not typically expected of providers serving the rural poor. I’ve always been committed to making sure their scope of practice remains safe and appropriate, and at the same time, I recognize that there’s been far less time and money invested in identifying how safe and how good a service can be when the customers are millions of people who cannot rely on reaching a conventional health care setting. Such questions are asked only from the perspective of established institutions and well-funded people in power; that this leads to widespread, unnecessary suffering for the vulnerable is very obvious.

The other side of the same coin is that it inadequate services can be easily excused because they fit a conventional mold.  While Keri was here, we took time to visit the dental section of the public hospital.  We met some great doctors, many of whom are only one or two steps removed from hospitals or people we work with.  But they are working in an underfunded environment with rusted instruments; we observed numerous breaches of infection control in our short 20 minute visit.  The sanitation and safety measures used in our rural clinics are significantly stronger than those we saw in the dental ward of the hospital, even though we are working in a much simpler setting.  Why?

Something else that’s magical about this newfound opportunity for more training and collaboration is getting to know our field staff better, and as a group.  Our clinic assistants – all women (also, on all of our teams, either the technician or team leader must be female) – are these incredible women who tend to listen quietly and then, with very little fanfare, make everything run smoothly.  Without them our infection control protocol would be hash.  They are always the first people to show up at a training or field program.  Biju is raising four children and managed to complete the rice planting in her fields the day before she made the six hour trip to Pokhara from Sindure with her nine year old in tow.  Renuka and Pabitra are always smiling, never miss a thing, and both have put in long stretches of work without pay while we straighten out agreements with their local governments. Sita is upbeat, diligent and ready to toggle between different roles without being asked.  They are just SO AWESOME.

It was a good week.


Evidence. FINALLY.


Sada Shiva Primary, 2004

Sada Shiva Primary, 2004

The very first oral health program I organized with Govinda, at Sada Shiva Primary, was in the spring of 2004.

We launched the Kaski Oral Health Care Project in 2006.  Over the years we’ve gradually refined our approach, added in pieces that address culture and product availability, vastly improved our integration with the government and with schools, and pushed the standard of care in our clinics as best we know how.  We have our own unique sanitation protocol that I put together doing my own research. We’ve learned not to take the status quo for granted, and to seek more information about what is legitimately possible in low-resource settings. We’ve learned to recognize complacency: I’ve had to get comfortable with being told things should be done one way, and then seeing with my own eyes they should be done a different way.  But up until now, we’ve basically been doing this on our own.  We try to do annual medical audits of our clinics with local dentists, but our clinics are, increasingly, unique entities.  As a result, there isn’t really a solid barometer of care in Nepal, because we set our own standards – OR internationally, because, well, we’re in rural Nepal.

In 10 years, I’ve never had foreign dental professionals come to witness, much less rigorously assess the care provided by our clinicians.  For that reason, the most promising part of this whole collaboration was what came this week: clinic audits and evaluation of patients who have had fillings done in our clinics some time in the last eight years.

From a human rights standpoint, this is an incredible opportunity for research.  JOHC technicians are nontraditional health care providers offering a technical form of medicine that is totally absent in rural Nepal.  If we can get hard data showing that their treatments are safe and effective, we have a rigorous foundation for arguing that similar clinics should be incorporated in all 3,000 of Nepal’s health posts.  This kind of data isn’t that easy to get, because you’d have to search pretty far to find other patients who were treated 5 or 7 years ago by rural dental technicians in real, remote contexts, rather than by visiting doctors doing controlled research.  In fact, I don’t where you’d find that at all.

With that in mind, I am thrilled to say that, in addition to visiting four of our clinics to provide general evaluations and technician feedback, Dr. Keri and Dr. Bethy screened over sixty past patients.  Both of them use glass ionomer extensively in their own practices; Keri is a pediatric dentist in Connecticut and Bethy is currently doing a PhD incorporating similar techniques in to schools in Cambodia. So these two ladies are like space aliens from another dimension…they know SO. MANY. THINGS.  We invited the past patients for assessment and then the result was out of our hands.  I was excited and nervous.

Their evaluation focused only on glass ionomer fillings, taking close up photos that show how the treatments have held up.  The fillings were anywhere from a few months to 6 years old.  Here’s the screening in Sarangkot, our longest-running clinic:


Bethy and Keri were able to screen past patients in three different locations, documenting outcomes from of three out of six of our technicians. What they found is that these treatments have provided objectively, measurably positive health benefits.

Let’s say that again.

What they found is that our rural dental technicians, who are Nepali people working locally in their own villages to offer the only sustainable rural dental care in Nepal, have provided objectively, measurably positive health benefits for their patients.

In fact, given the conditions in which they are working, they appear to be getting EXCELLENT results.  And with the photo documentation that we have, it will be possible to do a fairly in-depth look at exactly what that means–hopefully, something publishable.

There are also ways these outcomes can be improved, and this process allowed the doctors to pinpoint some very specific methods for how.  For example, our technicians should be provided with additional hand instruments that will allow them to improve the cleaning of the tooth before the filling is placed, so that it will last better.

We did clinic audits and past patient screenings in Bharat Pokhari, Sarangkot, and Salyan.  We also went to see a school seminar in Rupakot.  So over the course of the week, Bethy and Keri got to work intensively with all of our technicians, even if getting to every clinic was not possible.  They gave us feedback on supplies and setup that can continue raising the standard of safety and quality in our clinics, which all use the same supplies, so we can generalize that feedback even to the clinics they weren’t able to reach on this visit. We’ll also be starting a Facebook page for technicians to continue learning from Bethy and Keri.

Every night, we’d come home from one jeep ride or another, and these two would still talking about ideas to support our technicians and strengthen outreach to schools. They just KEPT THINKING OF THINGS, and in the morning I’d wake up to find that they had gone to have coffee, where they were still talking about instruments and procedures and lights and glasses and training videos and possible articles to write.  It was INCREDIBLE.

Also…it was really fun.


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Too Much Good


The village of Hansapur is adjacent to Rupakot, one of the villages where we’re nearing the end of our two-year program and preparing to hand over the clinic later this spring.   We’d asked Dr. Madhurima if she would conduct her study on mother/child oral health and nutrition in one of our non-working areas to allow for comparison.  It’s an anecdotal comparison of course, because Hansapur and Puranchaur have many differences besides the presence of JOHC in the health post and schools, but it’s something.

Our morning once again consisted of a bouncy bus ride, singing, and this time an extra jeep carrying some folks from another health agency joining us today.  Partway along, Helen had the img_4824idea to jump in to the back of the jeep, and she was soon joined by our Sindure technician Jagat, our Salyan team leader Nar Bahadur, and me. We bobbed along with the fresh air and hills rolling by and the dust billowing up behind us on the dry winter road.

Since we don’t have a clinic in Hansapur, today’s program was held in a schoolyard.  It was challenging getting this screening day set up because we didn’t already have a network of teachers and an existing relationship with the community to help with turnout. But with the high attendance in Puranchaur, we felt a little less pressure, and just went hoping for the best.

So, like, about 350 people showed up.  It was INSANE.

This was the kind of success that, in Nepalenglish, we call “too much good.” A little less good might have been gooder.  The technicians had no time to pee, and Dr. Bethy and Dr. Keri ended up treating patients all day instead of mentoring, because there were just so many people to get through. When we finished the last patient, it was night time.

But of course the high attendance had a many up sides too.  First it was awesome for Madhurima’s study, which we were concerned about.  And a few hundred people also got treatment and fluoride varnish from local technicians.  We observed that childhood oral disease in Hansapur was significantly worse than in Puranchaur, and while that can’t be attributed off-hand to our school brushing programs and outreach in Puranchaur over the last two years, it doesn’t hurt to know.

But the thing about this day that I most appreciated was that it only took until about 1pm before Nirmala, the local organizer who’d helped us get setup, sat down with Aamod and me and announced that she feels our full program is needed in Hanspaur.

thumb_img_1144_1024This represents a major turn of tides for us. We’ve always had to do a lot of running around to create demand in the villages where we start. Then we keep at it for two years, hoping that at the end, the community and leaders will still be convinced enough to make good on promised long-term funding. We’re now realizing that we’ve developed enough infrastructure to provoke interest by just showing up and doing our stuff.

So our plan from here on out is to start only in villages that pay the technicians locally from day one. January is the month where villages throughout Nepal submit next year’s budget to the district government. For the first time, we’re positioned to invite places like Hansapur to co-invest in health post dental clinics from the start. In other words, this epic day of screening and treatment doubled as a 1-day free trial, and now local officials can sit and decide whether to allocate funds in a long-term solution for which we’ll provide the architecture, training, set-up and supervision–so that it comes out right, reflecting everything we’ve learned in the last 10 years.

Are you keeping up here? That was day three.


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Over the Mountain and Up to the Clinic


Yesterday morning all 30 of us piled in to a bus to head out to our first day of screening in Puranchaur. I kept being worried that someone on our field staff would bail out, get a flat tire, have a sick buffalo, or need to attend a last-minute puja at an uncle’s house. But everyone made it on to the bus. And it took very little time before bus songs began, complete with Live Traditional Dance By Dental Technician.

Thank goodness I have 12 years of Race to the Rock under my belt. I knew to have a map of our planned camp flow, and I hoped that, as we’d been assured, the needed chairs and tables were already at the Health Post waiting for us. I’d printed out this camp-layout-2high-tech map for everyone in their welcome packets, and I brought an extra copy of the map with me since I knew most people would leave their welcome packets at the hotel, and this series of actions allowed me to answer most questions in either language from any one of 30+ people with: “Ah. Have a look at the map! Oh that’s okay. I put a copy of the map over there. It will answer all your questions.” Tricky, right?

We are aiming to have 300 mother/child pairs for Madhurima to screen in the next three days. That is a lot of people to mobilize in a rural area where people are busy cutting firewood during this season, and especially when you consider Puranchaur already has weekly dental services available, plus we’ve done outreach in schools already. We’re hoping that will work to our advantage, and that the teachers assigned in each school to run the brushing programs will bring students and mothers. But it’s also exam time, so we knew things would be slow till mid-morning. Once everything was set up, there was that familiar lull…would anything happen?


Then suddenly we looked out and saw this line of primary school kids in their uniforms winding our way over the hills towards us. If this isn’t the cutest thing you’ve seen related to dental care outreach programs in mountainous regions, you have no heart.

I want to explain how we organized this project using a human-rights design, because it seems obvious, but actually, a lot of these details are rarely prioritized. What we care about with JOHC is the development of dignified, sustainable, high-quality health care for rural Nepali people. It was important to me to set up this collaboration in a way that promoted the development of local services, which meant not only studying interventions or issues in the abstract, or providing a transient benefit to participants in a study, but building the manifest capacity of local providers and institutions.

Fortunately, although JOHC is small it is mighty, because we have those providers and are already working with all the schools, the local government, and the local img_4484Health Post in Puranchaur. The involvement of our team leaders and clinic staff in this project was a great development opportunity for them – and therefore the communities they work in – and as long as consciously nurture it, that benefit occurs regardless of the outcome of the research.

We were also able to set up this collaboration as an opportunity to strengthen and test our community relationships. Our preparation involved a great deal of mobilization, largely done by our team leader in Puranchaur, who is himself a local resident. We’ll still be in Puranchaur when the week is over, so we’re accountable and vulnerable to the way in which the program impacts the community and its power structures. Which is as it should be. In short, the project is about Puranchaur and the other villages where our teams work, not about us, and that’s what I care about.

Of course, we still had our breaths held all morning. We had kids, but would we get mothers? But as the day went on, the pace picked up. Things got so packed in the clinic upstairs, where our technicians were providing their usual treatments plus the new fluoride and silver fluoride treatments, that by the second day, we needed to move to a large training hall. On the second day, as word got out, we got even more people – about 140. Bethy and Keri were able to provide intensive oversight to our technicians as they worked; our team leaders were collaborating with the UCal students to conduct surveys, help with dental exams, and provide the same oral health and brushing instruction they do already in their home villages. On the ride home that evening, our team leader Kasev, who had been conducting interviews with mothers, said that many participants referenced the school brushing programs when talking about their health practices.  It was as awesome a day as we’d have dared to hope for.

Tomorrow we are off to Hansapur, a non-working area where we had to apply our best strategies to get the word out.  It’s a great chance to get some anecdotal evaluation of differences between an area where we work, and one where we haven’t yet.  Let’s hope we get as good a response as we did today!


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Welcome Research Teams!


The troops have descended.  I woke up and headed down to the pair of hotels that are housing our mob.  One one side of the street is a group of twelve people from UC Berkley, UCSF, UConn and UP in Cambodia.  The group includes three dentists, a pediatrician, and a gaggle of dental and undergrad students.  Across the road is almost our entire JOHC field staff: 6 technicians, 5 clinic assistants, and 5 team leaders covering nine villages.  I stopped in both hotels to make sure breakfast was happening and then went down to our training hall about 10 minutes before we were scheduled to start.  Naturally, I found that the hotel staff had just begun to clean the hall, and that this process involved spraying copious amounts of air freshner in to a room with large, closed windows.  I requested a halt to the air fresher and opened the windows, which looked pleasantly out over the lake.

It was crazy watching everyone filter in to the training hall.  I know all our technicians pretty well, but the team leaders and clinic assistants I don’t see often besides in photos.  I’m only in Nepal for 4-8 weeks at a time and there’s no way to get to every site during every visit, so sometimes I won’t see field teams for over a year.  And the technicians collaborate with each other at big school programs, but the rest of the field teams don’t get many chances to see each other after their initial training, and even then, usually only in the cohorts they started with.  Then, on the other side of the equation, I’ve spent a lot of time on email and skype with all the people from the universities, but the only person I’d met in person Dr. Keri from UConn.  Now here was everybody, all together, in a very air-freshened room, sitting down in actual chairs.

We immediately encountered a projector obstacle.  Namely, the projector was not working.  Dr. Karen got everyone occupied with an introductory activity while I frantically tried to deal with the projector, which eventually led to a hotel guy running down the street with admirable good-will (he might have been fleeing from the crazy American going WHY? WHY ISNT IT WORKING WHYYYYY?) to have someone swap out a cable, while 40 people were distracted on a scavenger hunt looking for other people who had never had a cavity or who inappropriately eat sweets for breakfast.

The projector obstacle went through a number of other iterations that I’ll skip; eventually, it worked.  Aamod and I gave a presentation on our JOHC model and human-rights health care for the visiting research teams.  It was really fun to see our field staff get excited when photos of their clinics or programs came up on the screen.  Then Madhurima and Karen presented on the relationship between nutrition and oral health, which was super interesting and will make great material for our teams to incorporate in to their school education programs.

After lunch we split in to two groups.  Our team leaders went with Madhurima and Dr. Karen to learn how to conduct surveys tomorrow.  I am pretty sure from the one photo I took and the minute I spent watching that this involved a lot of everyone trying to figure out what everyone else was saying, which I’m sure will work out just fine.  They’ll be assisting the UCal group with a study of oral health practices and nutrition, and we set up some of the screenings in Puranchaur where we operate, and then in one of our non-working areas, Hansapur, to see if there are any differences between these two areas in oral health knowledge or practices.


While that was going on, our technicians and clinic assistants had an amazing training with Dr. Keri, a pediatric dentist at UConn, and Dr. Bethy from New Zealand, who is doing her PhD in Cambodia.  They had an in-depth orientation on pain diagnosis, and then learned techniques for fluoride varnish and silver diamine fluoride, a substance which is used to arrest carries with no invasive techniques or anesthetic.  During the upcoming screenings this week, our technicians will begin using these techniques under supervision, in addition to the fillings and extractions they already do.

So while this was all happening, we encountered a fleece jacket situation.  I realize you feel that there are many reasons to believe we had overcome all components of the fleece jacket situation.  I understand how you feel.  I really do.

But by late afternoon, we still had no jackets.  Also, obviously, there was a random shutdown of travel in the middle of the day in one part of the city, so the Man In Charge of the Fleece Jackets couldn’t get to his printing factory.  Because, these things happen.  They really do.

Therefore, I kept leaving the pain diagnosis training to make calls about fleece jackets.  Finally Muna looked at me and declared, “We will get the fleece jackets.”

Me: “But–”

Muna: “Go upstairs.”

Me: “By–”

Muna: “We will get them.”

Oh Muna, bless your heart.  Back to pain diagnosis.

Muna and Gaurab got the jackets, using the magic and unknown powers of being not me.

Five PM.  Photo op!  Selfies.  Also staff hug.  We survived training day!




Hope Against Entropy

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Good morning from sunny Pokhara!  I arrived yesterday and enjoyed a nice homecoming tour of all my regular haunts. Since August, Pascal has rigged up a home-made antenna on the roof, Aidan’s other front tooth has finally come in, and the corn has been cut down in the garden in front of our office, replaced with new seedlings.  I absolutely love this season in Nepal – the cold, wide air, the clear mountain skyline which is obscured by fog during the monsoon, the evening snuggles with my nephews under warm blankets.  Tonight I head up to beautiful Kaskikot to see Aamaa.

photoI’m so excited to tell you about our plans for this winter.  After 10 years of chipping away at all this, we are just days away from a two-week collaboration with dentists, researchers, and students from Berkley, UCSF, UConn and the University of Puthisastra in Cambodia. It is a strange and wonderful feeling to be preparing for such a large and qualified group of visitors after so many years of working away with few outside witnesses to our efforts.  There are many great things wrapped up in upcoming this ball of projects.

The first is helping to implement a UCSF/Berkley study of oral health and nutrition in mothers and their children.  Our own JOHC field teams will get to work with the researchers to conduct this study in one of our villages.  The second project is training our technicians in some new techniques, which they’ll incorporate in to their sustainable clinics.  Third, we have the chance to bring dentists to our rural clinics for medical audits.  Believe it or not, after an entire decade, this will be the first time we’ve had foreign dentists come to visit our clinics.  

And finally, we’re going to pilot an evaluation of past patients who’ve been treated by our technicians over the years.  If you don’t think that sounds like Christmas, listen here! This means comparing the outcomes achieved by our local dental technicians to the results produced by fully credentialed dentists in prior studies of the same treatment techniques. img_3285 This is a HUGE step towards our goal of having Nepal’s national health care system adopt rural dental clinics in to all of its health posts. Why? Thank you for asking!  Because the main criticism is that community-level health workers aren’t qualified to perform dental medicine…even though that excludes millions of people from care.  But we’re making the case that, rather than write off local health workers, the medical field must find ways to properly train them to provide the best care possible in their settings.  And that’s what we’re doing!

Ok, so those are the technical points.  Now let’s talk about me organizing for fourteen people to show up next week from California, Connecticut, India and Cambodia.  We have a schedule, a budget, a training plan, hotels, flights, and t-shirts.  We’re doing our best to keep things under control.  But we are up against the entropy of Nepal, people.  THE ENTROPY OF NEPAL.  Pretty much anything could derail our plans and contingency plans: a wedding, a political strike, rain, someone’s grandpa dying, a forestry meeting, a buffalo falling ill.  A buffalo having a baby.  A traffic jam.  A flat tire.  Lost luggage.  Fog on Sunday afternoon.  Somebody decided to drive this point home for me at the recently renovated, lusciously carpeted arrival terminal in the Kathmandu airport, which has a new row of fancy kiosks for visa filing:


On the plus side, sometimes fate works to your advantage.  Consider our office.  This fall, our landlord’s son got married.  The son received a number of couches by way of dowry.  They don’t fit in our landlord’s apartment, so I arrived to find them in our office, which now looks rather like a furniture store.  If you have any idea how much I have obsessed over the setup of our office, you will especially appreciate this stroke of….er….luck…


Well, in solidarity, I think I’ll leave you there on the edge of your seat.  Except for sharing a photo of this year’s Race to the Rock, which was one of our best yet.  If you missed it, please consider Jevaia in your end of year giving.  After all, we’ve made it this far – through many political trials combined with road mishaps, fuel strikes, weddings, earthquakes, and baby buffalos – almost exclusively on the wings of individual donors, and here we are entering a very exciting new chapter.  Thank you for being a part of the ride with me and all of us.