With the Nepal government undergoing a major restructuring, a big goal for us this summer is to figure out how the newly formed provincial government works and establish relationships with influential decision-makers. We’re just getting started, and as I’ve described elsewhere, so is the government: most of the province-level officials are quite new to their desks, and in many cases the scope and processes of their jobs are still being decided.
So let me give you an idea of how this works. Honestly, this is my real life. I begin with a friend of mine in Kathmandu, who I was introduced to through an organization that gave us a grant a few years ago. This friend refers me to a colleague of hers, who I’ll call Sam, who works inside the new Province #4 government office in Pokhara as a representative of a big nonprofit doing policy work on another topic. So Sam is not exactly a government employee, but he’s connected to people in the Province office because he works in the building, and most happily, he is someone I can ring on his cell phone. I set up an appointment. It’s our first trip to the Province offices and we’ll just have to go meet Sam and see where we get.
Are you with me so far?
Muna and I walk about a mile from our office in burning July sun, and meet Sam in his office at the new Province building. Sam is a friendly, energetic and smart guy, and he begins to orient us to the structure of the Province government (we tried to google it–maybe you’ll have better luck). He combs through our present bureaucratic challenge: obtaining official endorsement for a workshop we want to host to train new dental technicians (who will of course work in Government Health Posts). In the absence of clear procedures, we mull over who best to take this to next. Sam makes a call to the Province Health Coordinator, an obvious choice, but the Health Coordinator is out today.
Eventually – and this is only possible because Sam is helping us, and because we’ve made a satisfactory case to him – he gets us an invite upstairs to meet direclty with the Minister of Social Development, who holds the highest office in the Province, something like a governor. This is great news. Muna and I follow Sam out of his office, and by this act Sam is adopted into our quest and ordained as our guide. Without him Muna and I are just random people in the hallway. We stroll through the almost-finished government building, which like most government offices outside Kathmandu has a concrete austerity produced by minimalist decoration and a building style that leaves stairwells in the open air. Even the walls look somehow unfinished, expectant.
At the top of the stairs we move down an echoey corridor and come to the mouth of a room crowded with men. Peering through the door frame, I see a tall, lean Official sitting at the other end of the narrow office, the throng of visitors clamboring for his attention. Sam and Muna and I are directed to the room across the hall to wait.
We wait. It is very hot.
After some time, we are brought back across the hall to the Minister’s office. It is stuffed with as many black faux-leather couches as the room will allow, and as per standard Important Office decorating style, they are situated perpendicular rather than parallel to the desk where the Official in question is seated. I can’t explain this, but it’s the set up of almost every Important Office I’ve been to in Nepal. The halls are empty and the offices are packed with extreme quantities of couches, which are almost always lined up along one wall so that visitors find themselves talking to the Official they’ve come to see at an angle, while the Official gazes past their knees at empty space. A perk of today’s office is that, with the July heat pawing at the walls, the ceiling fan is turned on to the highest setting. I am seated directly under it. It feels wonderful for about ten seconds, and then I realize I am doomed to suffer in a singularized typhoon for the length of our Important Meeting.
The last of the previous visitors is just leaving as we get seated, and when the previous callers have cleared out, Sam introduces us to the Official. Muna and I – mostly Muna – describe Jevaia and explain the authorization letter we are looking for. We say are “seeking suggestions on how to properly coordinate and align with the new government.” We don’t say we are already pretty sure that these procedures are not defined yet; in fact, the inquiry itself is probably the best formal step available.
After some time, the Official falls silent. In my opinion, the Official Silent Phase is one of the great tests of mettle in this line of work, particularly for impatient foreigners. From a western sensibility it’s completely perplexing: for about five mintues, the Official taps on his laptop and gazes past our knees without saying anything. The fan blasts the top of my head and wooshes through my ears, and I command my self to sit properly through the Official Silent Phase, like Sam and Muna are doing, without fidgeting or asking to turn the fan off. Take note, impatient American Person With An Agenda. If you come here on a schedule, it will be silently and inexorably bled out of you. The people on the faux-leather couches don’t own this timetable no matter how bombastic and fantastic their ideas are, and let me tell you right now that nobody else is in a hurry. It never occurred to me I might need a jacket to get through our first Province government visit in the dead middle of the summer, but I surely wish it had.
Suddenly, the door flies open and an elderly man in traditional daura-suruwal dress walks through the door. He waves his walking stick at the foot of the couch.

I don’t have a picture of the Poet, so here’s an internet photo of a man in a daura surulwar.
“Son, get up and move over there, I’m just gonna have a seat,” the old man says to Sam, who graciously leaps up from the seat closest to the Official desk, and moves down the line of couches to a spot near the door. The old man sits down and leans in to the corner of the Minister’s desk with a twinkle in his eye. He begins reciting a legnthy poem.
The Official is, by old man terms, a junior “son” like Sam. In an instant, the hierarchy of the room is reorganized. The Official leans back in his chair with a grin and sets to listening to the poem. All of a sudden, we are all in school.
For forty five minutes–no, I’m not exaggerating–the Official and the Old Man engage in philosophical conversation while the fan hammers my head, Muna waits politely and Sam cycles through expressions of interest. I won’t find this out until after the meeting, but the old man is the son of a famous poet, and himself a reknowned scholar. More men–all men, Muna and are I the only women for miles around, it seems–wander in to the room to listen while he holds court. The poet leans dramatically forward and back on the faux-black leather couch, swaying to his recitations, swiveling his attention from the Official to us to other would-be meeting-seekers near the door, and unleashes a reverent Islamic lyric.
“So tell me,” our Official says, with somber studiousness. “I want to know something. You’re a Hindu man. But you speak eleven languages and you’ve studied Islamic poetry extensively. How do you reconcile those who eat cow meat?”
I shiver and try to casually hold my hair out of my eyes. I look enviously at a corner door, where more men are periodically filing in and out of the room, and notice that Sam seems distracted by the door too. Why can’t the Minister just tell us whether we can have a letter, or what we have to do to get it? Why can’t he release us from bondage, and THEN listen to poetry?
“Let’s have another poem,” the old man says. He turns to Muna, who, following Sam’s relocation, has ended up on the couch seat beside the Poet. Leaning toward her, the old man brightens, saying, “Would you like to hear a Hindi Poem?”
“Nobody properly understands Hindi,” the Official interjects, boldly. “How about a Nepali poem.” I am well aware that we will need to hear all the poems if we want to find out about our letter.
Another gaggle of men comes out of the corner door, and suddenly Sam says, “let’s go.” Go where? I chatter. The Minister hasn’t answered our question yet. I’m confused.
“This way,” Sam says, motioning toward the corner door. Why are we leaving? But with no choice, I get up and follow Sam and Muna through the mystery door. We enter the next room, and there, in a grand office, behind a hefty wooden desk flanked by the National flag, sits the actual Minister of Social Development. She rotates on her chair, adjusts her sari over her shoulder, and waves us to sit down on two spacious couches where she can examine us directly from across the carpet.
Who was that guy? I whisper to Muna. Suddenly I am afraid I’m about to start giggling uncontrollably.
“The Secretary,” Muna mutters.
“So,” the Minister of Social Development commands, wasting no time and leaning forward on her clasped hands. “Who are you?”